📜 FRANKIE B’S PRIVACY & POLICIES

Last Updated: August 13, 2025

Policies are subject to change. Please check www.frankiebs.com for the latest version.

🔒 PRIVACY POLICY

Frankie B’s (“we,” “our,” “us”) is committed to protecting your privacy.

We ensure your personal information is handled safely and responsibly at all times.

INFORMATION WE COLLECT

Name

Phone number

Booking details

Event details

Any other details you provide when:

Making a reservation

Submitting a form

Placing an order

ORDER & BOOKING INFORMATION

Date

Time

Group size

Menu preferences

TECHNICAL INFORMATION

IP address

Browser type

Site usage data (via cookies/analytics)

HOW WE USE YOUR INFORMATION

Process and confirm bookings/orders

Respond to enquiries or requests

Send offers/promotions (if opted in)

Improve services and customer experience

SHARING YOUR INFORMATION

Never sold to third parties

Shared only with trusted providers

(e.g., booking/payment systems) or when required by law

YOUR RIGHTS

Access and update your personal information

Withdraw consent for marketing communications

COOKIES

We use cookies to improve your browsing experience.

You can disable cookies in your browser settings.

📧 Email: hello@frankiebs.com
🌐 Website: www.frankiebs.com

🎁 E-GIFT CARD POLICY

Purchase: Online only

Validity: 3 years from purchase date

Refunds: None; no cash exchange

Use: Dine-in, takeaway, pickup, and e-gift card purchases (excludes Uber Eats)

Security: Lost or stolen cards cannot be replaced

Usage Locations: All Frankie B’s venues

🎉 BIRTHDAY PACKAGE POLICY

BIRTHDAY DEPOSIT:
$50 holding deposit required
(refunded within 24 hrs after event; cannot be used towards bill)

BIRTHDAY CANCELLATIONS:
Less than 24 hrs → No refund
24+ hrs notice → Full refund

BIRTHDAY BOOKINGS UNDER 8 GUESTS:
Still receive balloons & serenade

BIRTHDAY COMPLIMENTARY CAKE:
Available for bookings of 8+ guests

BIRTHDAY BOOKING:
Online only

BIRTHDAY NO-SHOW POLICY:
No refund

BIRTHDAY MODIFY BOOKING:
Via SMS/email link

BIRTHDAY CAKE GUARANTEE:
If 8+ originally booked, cake still provided even if fewer attend

BIRTHDAY INCLUSIONS
🎈 Balloons
🕯 Candles
🎂 Birthday Cake (8+ guests)
🎶 Happy Birthday Serenade

💕 ANNIVERSARY PACKAGE POLICY

ANNIVERSARY GUESTS:
No minimum required

ANNIVERSARY BOOKING:
Online only

ANNIVERSARY DEPOSIT:
$50 holding deposit (refunded within 24 hrs after event; cannot be used towards bill)

ANNIVERSARY CANCELLATIONS:
Less than 24 hrs → No refund
24+ hrs notice → Full refund

ANNIVERSARY NO-SHOW POLICY:
No refund

ANNIVERSARY MODIFY BOOKING:
Via SMS/email link

ANNIVERSARY INCLUSIONS:
🍷 Complimentary Wine Bottle of your choice
🌹 Red Rose on Table
🕯 Candle on Table
🍕 Dessert Pizza

ANNIVERSARY WINE BOTTLE OPTIONS:
Annais Pinot Grigio (White)
Killibinbin ‘Seduction’ Cabernet Sauvignon (Red)
Killibinbin ‘Sweet Lips’ Rosé (Rosé)

📅 STANDARD BOOKING POLICY:

Guests: 1–24 guests accepted; 25+ require set menu

Booking: Online only

Deposit: None unless set menu selected

Late Arrivals: 15-minute grace; table may be released

Cancellations: Allowed anytime for non-set menu bookings

No-Show Policy: No charges unless deposit required

Modify Booking: Via SMS/email link

🍽 SET MENU BOOKING POLICY:

Guests: Minimum 8 guests; mandatory for 25+

Booking: Online only

Changes: Guest count must be updated 24+ hrs in advance

Serving: Meals chosen on arrival

Deposit: $50 holding deposit (refunded within 24 hrs after event; cannot be used towards bill)

Cancellations:

Less than 24 hrs → No refund

24+ hrs notice → Full refund

Payment: Pay at event; split bills & Afterpay accepted

No-Show Policy: No refund

Modify Booking: Via SMS/email link

🚚 DELIVERY ORDER POLICY:

Availability: 24/7 via Uber Eats

Changes/Cancellations: Not allowed once submitted

Fulfilment: Managed by Uber Eats; feedback/issues handled via Uber Eats Support

🛍 PICKUP ORDER POLICY:

Availability: 24/7 via Official Website

Spend: No minimum spend required

Payment: Online at checkout (split bills & Afterpay accepted)

Pickup Time: Selected during ordering

Changes/Cancellations: Not allowed once submitted

📍 FRANKIE B’S LOCATIONS & CONTACT INFORMATION:

📞 NEED MORE HELP?:

💬 WHATSAPP LIVE CHAT:

Availability: Monday – Sunday

Hours: 9:00am – 5:00pm

Response Time: ~5 minutes

💬 WhatsApp Enquiries

📧 EMAIL SUPPORT:

Available: 24/7

Response Time: Within 24 hours

📧 hello@frankiebs.com

🌟 FRANKIE B’S BRAND & INFORMATION GUIDE:

BRAND COMMITMENT

Frankie B’s sources the freshest and finest ingredients from around the world, always striving for improvement, growth, and positive development to enhance every dining experience. The menu is Italian and internationally inspired, blending tradition with creativity.

🍕 ABOUT FRANKIE B’S:

Frankie B’s is more than a restaurant — it’s a movement powered by bold flavours, creative energy, and a deep passion for food. Founded by two best friends united by their love for street culture and culinary craft, Frankie B’s blends Italian heritage with global influences to create a dining experience that’s both authentic and innovative.

From wood-fired pizzas and handmade pastas to gnocchi bowls and signature fried pistachio pockets, every dish is crafted with premium ingredients and an uncompromising commitment to flavour.
At Frankie B’s, food is an experience — whether it’s a casual brunch, a late-night feast, or a milestone celebration, we create a space that’s vibrant, welcoming, and built for connection.

🎯 MISSION:

To unite people through unforgettable dining — rooted in Italian tradition, fuelled by creativity, and delivered with bold flavour and heart.

👀 VISION:

To be recognised as a global leader in Italian-inspired dining — where tradition meets innovation and quality is never compromised. The goal is to build a brand celebrated not just for its food, but for its passion, craftsmanship, and community.

💡 BRAND VALUES:

Uncompromising Quality — Only the freshest, highest-grade ingredients

Innovation Rooted in Tradition — Bold new dishes inspired by timeless techniques

Passion for Food & Community — Every plate brings people together

Commitment to Excellence — From kitchen to table, every detail matters

Customer-First Philosophy — Adapting and evolving to exceed guest expectations

🏷 CORE TAGLINE:

“For the Love of Food”

SUPPORTING LINES:

Where Every Dish Tells a Story

Founded by two best mates, blending Italian tradition with bold street flavours

More than food — it’s a vibe

Fuelled by passion. Served with soul

🍝 MENU HIGHLIGHTS:

RIBS | STEAK | SEAFOOD | WOOD-FIRED PIZZA | FRESH PASTA

Loaded Gnocchi Bowls

Creative Pastas & Seasonal Specials

Italian & International Flavour Blends

Seven Dedicated Dietary Menus (Halal, Vegan, Vegetarian, Gluten-Free, Dairy-Free, Nut-Free, Lactose-Free)

📍 LOCATIONS:

FRANKIE B’S FOOD HOUSE – PARRAMATTA

Open 24/7, 365 days a year

Breakfast | Brunch | Lunch | Dinner

Signature late-night eats

FRANKIE B’S BRUNCH HOUSE – EASTGARDENS

8:30am – 4:00pm, Monday to Sunday

Breakfast | Brunch | Lunch

Indoor kids playground

Relaxed, family-friendly atmosphere

👨‍👩‍👧 FAMILY-FRIENDLY DINING:

AT EASTGARDENS BRUNCH HOUSE:

Safe, enclosed indoor play area visible from the dining floor

Kid-friendly menu including pancakes, pasta, sliders, and juices

Comfortable space for family-oriented meals

🎨 ART & CULTURE AT FRANKIE B’S:

THE GRAFFITI PAPER
Custom artwork wrapping burgers and fried dishes, inspired by 20 personal memories shared between the founders. A tribute to creativity, friendship, and the journey of Frankie B’s.

THE ART WALL
Built entirely by hand, symbolising the craftsmanship and energy that drives our kitchen. Each detail reflects the precision, passion, and originality of the brand.

✨ FRANKIE B’S EXPERIENCE:

Frankie B’s is a space to connect, offering:

Celebrations — Birthday & Anniversary packages

Casual Dining — Lunch pre-orders, pick-up, and delivery

Community — Reward programs & loyalty perks

Special Menus — Dietary-friendly dining for all

👥 AUDIENCE PROFILES:

Food Enthusiasts — Adventurous diners seeking bold, inventive flavours

Health-Conscious Diners — Fresh, premium ingredients with dietary menu options

Celebration Seekers — Groups marking milestones in a memorable setting

Young Professionals — Quick, high-quality meals for busy schedules

Local Community — Loyal guests earning rewards

Technology Enthusiasts — Seamless ordering, QR menus, mobile payments

Tourists — Italian-inspired culture with a creative twist

🔑 DISTINCTIVE DIFFERENCE:

Food House — Restaurant-focused, all-day and all-night dining with big flavours and generous servings

Brunch House — Café & brunch-focused, morning-to-mid-afternoon dining with a fresh, relaxed, and family-friendly atmosphere

🔗 QUICK LINKS:

📅 Reservations
🍽 A La Carte Menu
📦 Pick-Up Orders
🥂 Set Menus
🎉 Birthday Package
💕 Anniversary Package
🥗 Dietary Info
🎁 E-Gift Cards

TITLE:
EASTGARDENS STANDARD BOOKINGS

QUESTION:
Where can we book?

ANSWER:

👥 1–24 guests only
🚫 No set menus
🚫 No birthday package
🚫 No anniversary package
BOOK EASTGARDENS:
🔗 Book Eastgardens

TITLE:
PARRAMATTA$29 LUNCH PRE-ORDER

QUESTION:
What is included and how do we book it?

ANSWER:

$29 LUNCH PRE-ORDER:
💵 $29 per head
👥 No minimum guests
📅 Monday to Friday
🕒 10:00 AM–4:00 PM

PAYMENT:
💳 Due at end of event

INCLUDES PER GUEST:
🍽️ 1 course + 1 beverage
📝 Online pre-order required
⚠️ No changes once submitted
⏰ Ready at booking time

1 COURSE — LUNCH:
🍽️ Selection of lunch meal
📋 Online pre-order required
👤 One dish per guest

LPO BEVERAGE PACKAGE:
🥤 Selection of beverage
📋 Online pre-order required
👤 1 served per guest

CLICK TO VIEW MENU:
🔗 $29 LPO Menu

CLICK TO BOOK + PRE-ORDER:
🔗 LPO Book & Pre-Order

TITLE:

PARRAMATTA $29 BRUNCH SET MENU

QUESTION:

What is included and how do we book it?

ANSWER:

$29 BRUNCH SET MENU:
💵 $29 per head
👥 Minimum 8 guests
📅 Available 365 days
🕡 06:30 AM–2:00 PM

INCLUDES PER GUEST:
🍽️ 1 meal + 1 beverage
📝 Online booking required
🔒 $50 holding deposit
✅ Choose on arrival

1ST COURSE — MAIN:
🍳 Big Breakfast plate
🥦 Vegetarian Breakfast
📋 Choose on arrival
👤 One plate per guest

BRUNCH BEVERAGE PACKAGE:
🥤 Selection of beverage
📋 Choose on arrival
👤 1 served per guest

CLICK TO VIEW MENU:
🔗 Brunch Set Menu

CLICK TO BOOK:
🔗 Set Menu Bookings

TITLE:

PARRAMATTA $29 KIDS SET MENU

QUESTION:

What is included and how do we book it?

ANSWER:
$29 KIDS SET MENU RULE:
🧒 For children 12 and under

$29 KIDS SET MENU:
💵 $29 per head
👥 Minimum 8 guests
📅 Available 365 days
🕡 10:00 AM–10:00 PM

INCLUDES PER CHILD:
🍽️ 2 courses + 1 beverage
📝 Online booking required
🔒 $50 holding deposit
✅ Choose on arrival

1ST COURSE — MAIN MEAL:
🍽️ Kids main meal selection
📋 Choose on arrival
👤 One plate per guest

2ND COURSE — DESSERT:
🍰 Selection of kids dessert
📋 Choose on arrival
👤 One dessert per guest

KIDS BEVERAGE PACKAGE:
🥤 Selection of beverage
📋 Choose on arrival
👤 1 served per guest

CLICK TO VIEW MENU:
🔗 Kids Set Menu

CLICK TO BOOK:
🔗 Set Menu Bookings

TITLE:

PARRAMATTA $59 SET MENU

QUESTION:

What is included and how do we book it?

ANSWER:

$59 SET MENU:
💵 $59 per head
👥 Minimum 8 guests
📅 Available 365 days
🕒 10:00 AM–10:00 PM

INCLUDES PER GUEST:
🍽️ Courses served to share
📝 Online booking required
🔒 $50 holding deposit
✅ Choose on arrival

1ST COURSE — STARTERS:
🍞 Garlic Cheese Crust
🌼 Fiori Di Zucca
🤝 Served to share
👥 1 of each per 4 guests

STARTER SWAPS:
🔁 Swap with any starter
🧑‍🍳 Speak to staff on the day

2ND COURSE — PASTA:
🍝 Select 2 pastas
🤝 Served to share
👥 1 of each per 4 guests
📋 Choose on arrival

3RD COURSE — PIZZA:
🍕 Select 2 pizzas
📏 0.5m per 4 guests
🤝 Served to share
📋 Choose on arrival

CLICK TO VIEW MENU:
🔗 $59 Set Menu

CLICK TO BOOK:
🔗 Set Menu Bookings

TITLE:

PARRAMATTA $89 SET MENU

QUESTION:

What is included and how do we book it?

ANSWER:

$89 SET MENU:
💵 $89 per head
👥 Minimum 8 guests
📅 Available 365 days
🕒 10:00 AM–10:00 PM

INCLUDES PER GUEST:
🍽️ 4 courses to share
📝 Online booking required
🔒 $50 holding deposit
✅ Choose on arrival

1ST COURSE — STARTERS:
🌼 Fiori Di Zucca
🧄 Garlic Cheese Crust
🦪 S.A Pacific Oysters
🦐 W.A King Prawns

STARTER SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

STARTER SWAPS:
🔁 Swap with any starter
🧑‍🍳 Speak to staff on the day

2ND COURSE — MAINS:
🍝 Select 2 pastas
🍕 Select 2 pizzas
📋 Choose on arrival

MAINS SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

3RD COURSE — PLATTERS:
🍖 Rib Platter
🍗 Parmigiana Platter

PLATTER SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

4TH COURSE — DESSERT:
🥟 Pistachio Pockets
🍫 Ferrero Pockets

DESSERT SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

DESSERT SWAPS:
🔁 Swap with any Sharing Dessert
🧑‍🍳 Speak to staff on the day

CLICK TO VIEW MENU:
🔗 $89 Set Menu

CLICK TO BOOK:
🔗 Set Menu Bookings

TITLE:

PARRAMATTA $149 SET MENU

QUESTION:

What is included and how do we book it?

ANSWER:

$149 SET MENU:
💵 $149 per head
👥 Minimum 8 guests
📅 Available 365 days
🕒 10:00 AM–10:00 PM

INCLUDES PER GUEST:
🍽️ 4 courses + Beverage Package
📝 Online booking required
🔒 $50 holding deposit
✅ Choose on arrival

BEVERAGE PACKAGE:
🕑 2-hour time limit
🧋 Bottomless beverages
📋 Choose on arrival

WHAT’S INCLUDED — DRINKS 1:
🥤 Bottomless Drinks (2 hrs)
🧃 1L Juice Jugs
💧 1L Bottled Water
🍺 2.2L Beer Towers

WHAT’S INCLUDED — DRINKS 2:
🥤 1L Soft Drink Jugs
🍹 2L Sharing Cocktails

1ST COURSE — STARTERS:
🦪 S.A Pacific Oysters
🦐 W.A King Prawns
🍄 Tartufo Crust
🌼 Fiori Di Zucca

STARTER SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

STARTER SWAPS:
🔁 Swap with any starter
🧑‍🍳 Speak to staff on the day

2ND COURSE — MAINS:
🍝 Select 2 pastas
🍕 Select 2 pizzas
📋 Choose on arrival

MAINS SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

3RD COURSE — PLATTERS:
🥩 Triple Grill Platter
🦞 Triple Seafood Platter

PLATTER SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

4TH COURSE — DESSERT:
🥟 Pistachio Pockets
🍫 Ferrero Pockets

DESSERT SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

DESSERT SWAPS:
🔁 Swap with any Sharing Dessert
🧑‍🍳 Speak to staff on the day

CLICK TO VIEW MENU:
🔗 $149 Set Menu

CLICK TO BOOK:
🔗 Set Menu Bookings

TITLE:

PARRAMATTA $9 DESSERT PACKAGE

QUESTION:

What is included and how do we book it?

ANSWER:

$9 DESSERT PACKAGE:
💵 $9 per head
➕ Add to any set menu

HOW TO ADD:
📝 Book online
✅ Select a Set Menu
✅ Select $9 Dessert

$9 DESSERT PACKAGE:
🥟 Pistachio Pockets
🍫 Ferrero Pockets

DESSERT SERVICE:
🤝 Served to share
👥 1 of each per 4 guests

DESSERT SWAPS:
🔁 Swap with any Sharing Dessert
🧑‍🍳 Speak to staff on the day

CLICK TO VIEW MENU:
🔗 $9 Dessert Package

TITLE:

PARRAMATTA $39 BEVERAGE PACKAGE

QUESTION:

What is included and how do we book it?

ANSWER:

$39 BEVERAGE PACKAGE:
💵 $39 per head
🕑 Bottomless 2 hours
📋 Choose on arrival
➕ Add to any set menu

HOW TO ADD:
📝 Book online
✅ Select a Set Menu
✅ Select $39 Beverage

WHAT’S INCLUDED:
🥤 Bottomless drinks (2 hrs)
🧃 1L Juice Jugs
💧 1L Bottled Water
🍺 2.2L Beer Towers
🥤 1L Soft Drink Jugs
🍹 2L Sharing Cocktails

CLICK TO VIEW MENU:
🔗 $39 Beverage Package

TITLE:

EASTGARDENS PARKING

QUESTION:

Where can I park in
Eastgardens?

ANSWER:

EASTGARDENS PARKING:
🅿️ Westfield Car Park
📍 152 Bunnerong Rd
🏙️ Eastgardens NSW

CLICK EASTGARDENS MAP:
🔗 Westfield Car Park

TITLE:

PARRAMATTA PARKING

QUESTION:

Where can I park in
Parramatta?

ANSWER:

PARRAMATTA PARKING:
🅿️ Eat Street Car Park
📍 30 George St
🏙️ Parramatta NSW

CLICK PARRAMATTA MAP:
🔗 Eat Street Car Park

TITLE:

FB’S REWARDS PROGRAM

QUESTION:

How do I join the rewards
program and how do points
work?

ANSWER:

FB’S REWARDS:
🆓 Join free in minutes
🎯 10 pts per $100
💰 10 pts = $10 credit
🔐 Account required

EARN POINTS ON:
🛍️ Pick-up web orders
🍽️ Dine-in QR orders
🎁 E-gift card buys
🚫 Not UberEats

CLICK TO JOIN:
🔗 Join Rewards

TITLE:

WHATSAPP LIVE CHAT

QUESTION:

How do I chat with a
real person on WhatsApp?

ANSWER:

WHATSAPP SUPPORT:
💬 Live team on WhatsApp
🕘 9am–5pm daily
📅 Monday to Sunday
🔔 Fast replies

WE CAN HELP WITH:
🧾 Bookings and changes
🍽️ Set menu questions
💬 Complaints or feedback
🥗 Dietary information

CONTACT WHATSAPP:
🔗 WhatsApp Live Chat

TITLE:

EMAIL SUPPORT

QUESTION:

How do I email your
support team?

ANSWER:

EMAIL SUPPORT:
📧 Use Contact Us form
🕘 9am–5pm daily
📅 Monday to Sunday
🔒 Details kept private

WE CAN HELP WITH:
🧾 Bookings and changes
🍽️ Set menu questions
💬 Complaints or feedback
🥗 Dietary information

CLICK TO CONTACT:
🔗 Contact Us

TITLE:

HALAL & DIETARY OPTIONS

QUESTION:

Do you have halal options
at both locations?

ANSWER:

HALAL OPTIONS:
🕌 Dedicated halal menu
🥩 Halal steaks available
🍕 Halal pizza and pasta
🍰 Halal desserts

LOCATIONS:
📍 Parramatta halal
📍 Eastgardens halal
ℹ️ Ask staff if unsure
🧑‍🍳 Separate utensils

CLICK FOR DIETARY MENUS:
🔗 Dietary Info

TITLE:

COMPLAINTS & FEEDBACK

QUESTION:

How do I submit feedback or
make a complaint?

ANSWER:

FEEDBACK FORM:
📝 Submit via website
🌐 Official feedback page
🖼️ Upload photos if any
🔒 Details kept private

REQUIRED DETAILS:
🧾 Full name and email
📍 Location visited
📅 Booking date and time
📝 Message and order info

CLICK TO SUBMIT:
🔗 Frankie B’s Feedback

TITLE:

PARRAMATTA STANDARD BOOKING INFO

QUESTION:

How do I make a
standard booking
and is there a
deposit?

ANSWER:

STANDARD BOOKING:
👥 No minimum guests
🍽️ A la carte menu
📝 Book online
💵 No deposit needed

SEATING POLICY:
👥 Max 16 per table
📍 Seated in same area
↔️ Back-to-back layout
↔️ Or side-by-side layout

CLICK TO BOOK:
🔗 Reservations

TITLE:

PARRAMATTA ANNIVERSARY PACKAGE INFO

QUESTION:

What is included in the
anniversary package
and how do we book it?

ANSWER:

ANNIVERSARY PACKAGE:
📝 Online booking required
💳 $50 temp deposit hold
🔒 Secures your event
🔄 Refunded 24h post event

COMPLIMENTARY:
🍷 Bottle of wine
🌹 Rose and candle
🍕 Dessert pizza

CLICK TO BOOK:
🔗 Anniversary Package

TITLE:

PARRAMATTA $29 LUNCH PRE-ORDER INFO

QUESTION:

How does the $29 lunch
pre-order work?

ANSWER:

$29 LUNCH PRE-ORDER:
💵 $29 per head
🕒 10:00 AM–4:00 PM
📅 Monday to Friday only
👥 No minimum guests

INCLUDES PER GUEST:
🍽️ 1 main meal included
🥤 1 beverage included

ORDER RULES:
📝 Online booking required
📋 Pre-order required
✅ Selections are final
⏰ Ready at booking time

EXCLUSIONS:
🚫 No public holidays

CLICK FOR DETAILS:
🔗 $29 Lunch Pre-Order

TITLE:

PARRAMATTA BIRTHDAY PACKAGE DETAILS

QUESTION:

What is included in the
birthday package and do we
pay a deposit?

ANSWER:

BIRTHDAY PACKAGE:
📝 Online booking required
💳 $50 temp deposit hold
🔒 Secures your event
🔄 Refunded 24h post event

COMPLIMENTARY:
🎂 House birthday cake
🎈 Balloons
🕯️ Candles
🥁 Serenade

CLICK TO BOOK:
🔗 Birthday Package

TITLE:

PARRAMATTA $30 PER PERSON — STANDARD BOOKING

QUESTION:

Can we keep it near $30 per head for 30 people without a set menu?

Answer:

ANSWER:

✅ Yes — 25+ can book
🍽️ Standard booking

STANDARD BOOKING:
👥 No minimum guests
🍽️ A la carte menu
📝 Online booking
💵 No deposit needed

1M PIZZA SHARING:
🍕 1m pizza = 3 choices
💵 Avg $149 per metre
👥 Serves 4–8 guests

MAIN PASTA PLATTERS:
🍝 Avg $60 each
👥 Serves 3–4 guests

30 PEOPLE EXAMPLE:
🍕 4 x 1m pizzas ≈ $596
🍝 8 x pasta platters ≈ $480
💵 Total ≈ $1,076
👥 ≈ $36 per person

CLICK TO BOOK:
🔗 Reservations

TITLE:

PARRAMATTA STANDARD FOR 25+ GUESTS

QUESTION:

Can 25+ guests book standard instead of a set menu?

ANSWER:

YES:
✅ Yes — 25+ can book
🍽️ Standard booking

IF 25+ ON STANDARD:
⏱️ Food delays may occur
🪑 Separate tables only
✅ You must accept this

SEATING LAYOUT:
👥 Max 16 per table
📍 Seated in same area
↔️ Back-to-back layout
↔️ Or side-by-side layout

SET MENU BOOKING:
🔗 Set Menus

STANDARD BOOKING:
🔗 Reservations

PARRAMATTA $59 SET MENU:

COURSES:
🥗 2 Starters of Choice
🍝 2 Pastas of Choice
🍕 2 Pizzas of Choice

STYLE:
🍽️ 1 Dish Per 4 Guests
🕒 Lunch or Dinner
📅 Available Daily

PRICE:
💵 $59 Per Guest
👥 Minimum 8 Guests
💳 $50 Deposit Required

REFUND:
💳 $50 Deposit
🔄 Refunded 24hrs Post Event
❌ Forfeit If No-Show
❌ Forfeit If Fewer Arrive

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Full Refund
❌ No-Show = No Refund
❌ Fewer Guests Arrive = No Refund
⚠️ Cancel Within 24hrs = No Refund

UNDER 8 SHOW UP:
❌ Forfeit $50 Deposit
✅ No Set Menu Required
🍽️ Continue With À La Carte

FEATURES:
📋 Select Items On Arrival
✅ Online Booking Required
💳 Full Payment Required At End Of Event

PARRAMATTA $59 SET MENU – EXAMPLES:

8 GUESTS:
💰 Total = $472
🥗 4 Starters
🍝 4 Pastas
🍕 2 Half-Meter Pizzas

12 GUESTS:
💰 Total = $708
🥗 6 Starters
🍝 6 Pastas
🍕 3 Half-Meter Pizzas

16 GUESTS:
💰 Total = $944
🥗 8 Starters
🍝 8 Pastas
🍕 4 Half-Meter Pizzas

20 GUESTS:
💰 Total = $1180
🥗 10 Starters
🍝 10 Pastas
🍕 5 Half-Meter Pizzas

CLICK FOR MENUS:
🔗 Set Menus

CLICK FOR BOOKINGS:
🔗 Reservations

PARRAMATTA $89 SET MENU:

COURSES:
🥗 2 Starters of Choice
🍝 2 Pastas of Choice
🍕 2 Pizzas of Choice
🍖 Rib & Pollo Platter
🍰 2 Desserts of Choice

STYLE:
🍽️ 1 Dish Per 4 Guests
🕒 Lunch or Dinner
📅 Available Daily

PRICE:
💵 $89 Per Guest
👥 Minimum 8 Guests
💳 $50 Deposit Required

REFUND:
💳 $50 Deposit
🔄 Refunded 24hrs Post Event
❌ Forfeit If No-Show
❌ Forfeit If Fewer Arrive

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Full Refund
❌ No-Show = No Refund
❌ Fewer Guests Arrive = No Refund
⚠️ Cancel Within 24hrs = No Refund

UNDER 8 SHOW UP:
❌ Forfeit $50 Deposit
✅ No Set Menu Required
🍽️ Continue With À La Carte

FEATURES:
📋 Select Items On Arrival
🍰 Desserts Included
✅ Online Booking Required
💳 Full Payment Required At End Of Event

PARRAMATTA $89 SET MENU – EXAMPLES:

8 GUESTS:
💰 Total = $712
🥗 4 Starters
🍝 4 Pastas
🍕 2 Half-Meter Pizzas
🍖 4 Platters
🍰 4 Desserts

12 GUESTS:
💰 Total = $1068
🥗 6 Starters
🍝 6 Pastas
🍕 3 Half-Meter Pizzas
🍖 6 Platters
🍰 6 Desserts

16 GUESTS:
💰 Total = $1424
🥗 8 Starters
🍝 8 Pastas
🍕 4 Half-Meter Pizzas
🍖 8 Platters
🍰 8 Desserts

20 GUESTS:
💰 Total = $1780
🥗 10 Starters
🍝 10 Pastas
🍕 5 Half-Meter Pizzas
🍖 10 Platters
🍰 10 Desserts

CLICK FOR MENUS:
🔗 Set Menus

CLICK FOR BOOKINGS:
🔗 Reservations

PARRAMATTA $149 SET MENU:

COURSES:
🥗 2 Starters of Choice
🍝 2 Pastas of Choice
🍕 2 Pizzas of Choice
🍖 Seafood & Grill Platters
🍰 2 Desserts of Choice
🥂 2-Hour Beverage Package

STYLE:
🍽️ 1 Dish Per 4 Guests
🕒 Lunch or Dinner
📅 Available Daily

PRICE:
💵 $149 Per Guest
👥 Minimum 8 Guests
💳 $50 Deposit Required

REFUND:
💳 $50 Deposit
🔄 Refunded 24hrs Post Event
❌ Forfeit If No-Show
❌ Forfeit If Fewer Arrive

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Full Refund
❌ No-Show = No Refund
❌ Fewer Guests Arrive = No Refund
⚠️ Cancel Within 24hrs = No Refund

UNDER 8 SHOW UP:
❌ Forfeit $50 Deposit
✅ No Set Menu Required
🍽️ Continue With À La Carte

FEATURES:
📋 Select Items On Arrival
🍰 Desserts Included
🥂 Beverage Package Included
✅ Online Booking Required
💳 Full Payment Required At End Of Event

BEVERAGE PACKAGE:
🥂 Bottomless Beverages
⏳ 2-Hour Time Limit

PARRAMATTA $149 SET MENU – EXAMPLES:

8 GUESTS:
💰 Total = $1192
🥗 4 Starters
🍝 4 Pastas
🍕 2 Half-Meter Pizzas
🍖 4 Platters
🍰 4 Desserts
🥂 2-Hour Drinks Package

12 GUESTS:
💰 Total = $1788
🥗 6 Starters
🍝 6 Pastas
🍕 3 Half-Meter Pizzas
🍖 6 Platters
🍰 6 Desserts
🥂 2-Hour Drinks Package

16 GUESTS:
💰 Total = $2384
🥗 8 Starters
🍝 8 Pastas
🍕 4 Half-Meter Pizzas
🍖 8 Platters
🍰 8 Desserts
🥂 2-Hour Drinks Package

20 GUESTS:
💰 Total = $2980
🥗 10 Starters
🍝 10 Pastas
🍕 5 Half-Meter Pizzas
🍖 10 Platters
🍰 10 Desserts
🥂 2-Hour Drinks Package

CLICK FOR MENUS:
🔗 Set Menus

CLICK FOR BOOKINGS:
🔗 Reservations

PARRAMATTA $29 KIDS SET MENU:

COURSES:
🍔 1 Kids Main Meal
🍰 1 Kids Dessert
🥤 1 Kids Beverage
👶 Ages 12 & Under

STYLE:
🍽️ Individually Plated
🕒 Lunch or Dinner
📅 Available Daily
👥 Minimum 8 Guests

PRICE:
💵 $29 Per Guest
💳 $50 Deposit Required

REFUND:
💳 $50 Deposit
🔄 Refunded 24hrs Post Event
❌ Forfeit If No-Show
❌ Forfeit If Fewer Arrive

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Full Refund
❌ No-Show = No Refund
❌ Fewer Guests Arrive = No Refund
⚠️ Cancel Within 24hrs = No Refund

UNDER 8 SHOW UP:
❌ Forfeit $50 Deposit
✅ No Set Menu Required
🍽️ Continue With À La Carte

FEATURES:
📋 Select Items On Arrival
🍰 Desserts Included
✅ Online Booking Required
💳 Full Payment Required At End Of Event

PARRAMATTA $29 KIDS SET MENU – EXAMPLES:

8 GUESTS:
💰 Total = $232
🍔 8 Mains
🍰 8 Desserts
🥤 8 Drinks

12 GUESTS:
💰 Total = $348
🍔 12 Mains
🍰 12 Desserts
🥤 12 Drinks

16 GUESTS:
💰 Total = $464
🍔 16 Mains
🍰 16 Desserts
🥤 16 Drinks

20 GUESTS:
💰 Total = $580
🍔 20 Mains
🍰 20 Desserts
🥤 20 Drinks

OPTIONS:

OPTION 1 – $29 KIDS SET MENU:
👶 Ages 12 & Under
🍔 1 Kids Main
🍰 1 Kids Dessert
🥤 1 Kids Drink
💵 $29 Per Child
👥 Minimum 8 Kids

OPTION 2 – ON ADULT SET MENU:
👶 Ages 12 & Under
🥗 Share Adult Menu
🍴 Same Courses Served
💵 Half Adult Price

CLICK FOR MENUS:
🔗 Set Menus

CLICK FOR BOOKINGS:
🔗 Reservations

PARRAMATTA $29 BRUNCH SET MENU:

COURSES:
🍳 1 Breakfast Plate
🥤 1 Beverage Included

AVAILABILITY:
👥 Minimum 8 Guests
🕒 06:30 AM – 2:00 PM
📅 Available Daily

PRICE:
💵 $29 Per Guest
💳 $50 Deposit Required
🔒 Secures Your Booking
❌ Not Deducted From Bill

REFUND:
💳 $50 Deposit
🔄 Automatically Refunded
⏳ 24hrs Post Event

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Full Refund
❌ No-Show = No Refund
❌ Fewer Guests Arrive = No Refund
⚠️ Cancel Within 24hrs = No Refund

UNDER 8 SHOW UP:
❌ Forfeit $50 Deposit
✅ No Set Menu Required
🍽️ Continue With À La Carte

FEATURES:
📋 Select Items On Arrival
✅ Online Booking Required
💳 Full Payment Required At End Of Event

PARRAMATTA $29 BRUNCH SET MENU – EXAMPLES:

8 GUESTS:
💰 Total = $232
🍳 8 Plates Served
🥤 8 Drinks Served

12 GUESTS:
💰 Total = $348
🍳 12 Plates Served
🥤 12 Drinks Served

16 GUESTS:
💰 Total = $464
🍳 16 Plates Served
🥤 16 Drinks Served

20 GUESTS:
💰 Total = $580
🍳 20 Plates Served
🥤 20 Drinks Served

CLICK FOR MENUS:
🔗 Set Menus

CLICK FOR BOOKINGS:
🔗 Reservations

PARRAMATTA $29 LUNCH PRE-ORDER:

COURSES:
🥗 1 Main Meal of Choice
🥤 1 Beverage Included
🍽️ Individually Plated
📅 Weekdays Only

STYLE:
🕒 10:00 AM – 4:00 PM Service
🚫 Excludes Holidays
✅ Pre-Ordered Online
❌ No Changes After Submit

PRICE:
💵 $29 Per Guest
👥 No Minimum Guests
💳 Payment Required At End Of Event

REFUND POLICY:
❌ No Refund Policy

CANCELLATION POLICY:
❌ No Cancellations Accepted

FEATURES:
📋 Ready On Arrival
💳 Split Bills Allowed
✅ Online Pre-Order Required

PARRAMATTA $29 LUNCH PRE-ORDER – EXAMPLES:

8 GUESTS:
💰 Total = $232
🥗 8 Mains
🥤 8 Drinks

12 GUESTS:
💰 Total = $348
🥗 12 Mains
🥤 12 Drinks

16 GUESTS:
💰 Total = $464
🥗 16 Mains
🥤 16 Drinks

20 GUESTS:
💰 Total = $580
🥗 20 Mains
🥤 20 Drinks

CLICK FOR MENUS:
🔗 Set Menus

CLICK FOR BOOKINGS:
🔗 Reservations

PARRAMATTA BIRTHDAY PACKAGE:

DETAILS:
🎯 Minimum 8 Guests
🎂 Free Ricotta Cake (8+)
🎈 Balloons & Candles
🥁 Serenade Included
💳 $50 Deposit (8+)

IF UNDER 8 GUESTS:
🚫 No Free Cake
🎈 Balloons & Candles
🥁 Serenade Included
🍰 Cakes $59.90 / $79.90
💳 No Deposit

IF BOOKED 8+ BUT <8 ARRIVE:
🎂 Cake Still Served
🚫 $50 Deposit Forfeit
🎈 Balloons & Candles
🥁 Serenade Included

PARRAMATTA CAKE OPTIONS:
🍰 Ricotta Cake
🍫 Nutella Ricotta Cake
📏 Small (8–12) – $59.90
📏 Large (15–20) – $79.90
✅ Free If 8+ Guests

RICOTTA CAKE:
🍰 Butter Biscuit Crust
🥛 Ricotta Mascarpone
🌿 Cinnamon Filled
🍩 Icing & Cinnamon Sugar

NUTELLA RICOTTA CAKE:
🍰 Butter Biscuit Crust
🥛 Ricotta Mascarpone
🍫 Nutella Swirl
🌿 Cinnamon Filled
🍩 Icing & Cocoa Finish

REFUND:
💳 $50 Deposit
🔄 Auto Refunded
⏳ 24hrs Post Event

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Refund
❌ No-Show = No Refund
⚠️ Cancel <24hrs = No Refund

CLICK HERE:
🔗 Birthday Package

PARRAMATTA BIRTHDAY PACKAGE:
🎂 Free Cake (8+ Guests)
🎈 Balloons Included
🕯️ Candles Included
🥁 Serenade Included

CAKE OPTIONS:
🍰 Ricotta Birthday Cake
🍫 Nutella Ricotta Cake
📏 Small (8–12 Guests)
📏 Large (15–20 Guests)

PRICE RULES:
✅ Free With 8+ Guests
💵 Small $59.90
💵 Large $79.90
🚫 No Outside Cakes

CLICK FOR MORE:
🔗 Birthday Package

PARRAMATTA BIRTHDAY PACKAGE:
🎯 8+ Guests Get Free Cake
📝 Online Booking Required
💳 $50 Deposit Required
🔄 Refunded 24hrs Post-Event

INCLUSIONS:
🎂 Cake For 8+ Guests
🎈 Balloons
🕯️ Candles
🥁 Birthday Serenade

CLICK TO BOOK:
🔗 Birthday Package

PARRAMATTA ANNIVERSARY PACKAGE:

RULES:
❌ No Guest Minimum
🍷 Wine Bottle Included
🌹 Rose + Candle Included
🍰 Dessert Pizza Included
💳 $50 Deposit

WINE OPTIONS:
🌸 Rosé – Sweet Lips
🍇 Pinot Grigio – Annais
🍷 Cabernet – Seduction

DESSERT PIZZA OPTIONS:
🍪 Biscoff Pizza
🍫 Nutella Pizza
🌰 Pistachio Pizza

REFUND:
💳 $50 Deposit
🔄 Auto Refunded
⏳ 24hrs Post Event

CANCELLATION POLICY:
✅ Cancel 24hrs+ = Refund
❌ No-Show = No Refund
⚠️ Cancel <24hrs = No Refund

CLICK HERE:
🔗 Anniversary Package

PARRAMATTA ANNIVERSARY PACKAGE:
🍷 Wine Bottle Included
🌹 Red Rose Included
🕯️ Candle Included
🍰 Dessert Pizza

BOOKING DETAILS:
💖 No Guest Minimum
📝 Online Booking Only
💳 $50 Deposit Required
🔄 Refunded In 24hrs

WINE OPTIONS:
🌸 Rosé – Sweet Lips
🍇 Pinot Grigio – Annais
🍷 Cabernet – Seduction

CLICK FOR MORE:
🔗 Anniversary Package

PARRAMATTA ANNIVERSARY PACKAGE:
📝 Online Booking Required
💳 $50 Deposit Required
🔄 Refunded 24hrs Post-Event

INCLUSIONS:
🍷 Complimentary Wine
🌹 Red Rose & Candle
🍰 Dessert Pizza

CLICK TO BOOK:
🔗 Anniversary Package

WALK-INS:
🚶 Walk-Ins Welcome
⏳ Peak Wait 10–20 Minutes
✅ All Guests Eventually Seated

PARRAMATTA A LA CARTE MENU:
📆 Monday – Sunday
⏰ All Day, Every Day
🔄 365 Days A Year

PARRAMATTA BREAKFAST & BRUNCH MENU:
📆 Monday – Sunday
⏰ 6:30 AM – 2:00 PM
🔄 365 Days A Year

PARRAMATTA BEVERAGE MENU:
📆 Monday – Sunday
⏰ All Day, Every Day
🔄 365 Days A Year

CLICK HERE:
🔗 Parramatta Menu

PARRAMATTA DIETARY MENUS:
🕌 Halal Menu
🌱 Vegan Menu
🥗 Vegetarian Menu
🌾 Gluten Free Menu

ALLERGEN MENUS:
🥚 Egg Free Menu
🥜 Nut Free Menu
🥛 Dairy Free Menu
ℹ️ Ask Staff For Help

CLICK HERE:
🔗 Dietary Info

FRANKIE B’S REWARDS:
💰 $10 Spend = 1 Point
🎁 1 Point = $1 Credit

EXAMPLES:
💳 Spend $100
➡️ 10 Points
➡️ $10 Credit

💳 Spend $200
➡️ 20 Points
➡️ $20 Credit

CLICK HERE:
🔗 Join Rewards

PARRAMATTA SET MENUS:
🥗 $59 Set Menu
🍝 $89 Set Menu
🍴 $149 Set Menu

PARRAMATTA KIDS & BRUNCH SET MENUS:
🧒 $29 Kids Set Menu
🍳 $29 Brunch Set Menu

PARRAMATTA SET MENU BOLT-ONS:
🍰 $9 Dessert Package
🍸 $39 Beverage Package

CLICK HERE:
🔗 Set Menus

REFUNDS & PAYMENTS:
🧾 Contact Us For Help

WHATSAPP SUPPORT:
📅 Monday – Sunday
⏰ 9am – 5pm
🔄 Replies in 5 Mins
💬 Frankie B’s WhatsApp

EMAIL SUPPORT:
📅 Available 24/7
⏰ Replies Within 24 Hrs
📧 Email Frankie B’s

PARRAMATTA SURCHARGE DETAILS:
💳 12.5% Saturdays & Sundays
💳 12.5% Public Holidays

PARRAMATTA SERVICE FEE:
💳 2.5% Card Payments
💵 No Fee for Cash
📅 Applies Mon–Sun

EASTGARDENS SURCHARGE DETAILS:
💳 12.5% Sundays
💳 12.5% Public Holidays

EASTGARDENS SERVICE FEE:
💳 2.5% Card Payments
💵 No Fee for Cash
📅 Applies Mon–Sun

PAYMENT METHODS:
💵 Cash Accepted
💳 Visa / MasterCard
💳 American Express
💳 Afterpay
💳 All Major Cards
🎁 E-Gift Cards

PRAMS & ACCESS:
🍼 Pram Space Available
👩‍👩‍👧 Staff Assistance Onsite
♿ Wheelchair Access
🪑 High Chairs Offered

CAREERS:
🌐 Visit Our Website
📱 Go To Contact Page
🔽 Select Careers Option

REQUIREMENTS:
📋 Relevant Experience
📝 CV & Documents
✅ Availability Details

CLICK FOR MORE:
🔗 Contact Frankie B’s

E-GIFT CARD BASICS:
🎁 Email Delivery In Minutes
📱 Add To Phone Wallet
♾️ No Expiry Date

USAGE DETAILS:
🏬 Works At All Locations

HOW TO BUY:
🛍️ Visit Our Website
🎨 Choose A Theme
✉️ Add Message & Email
💳 Complete Payment

CLICK TO BUY:
🔗 E-Gift Cards

PARRAMATTA BYO CAKE POLICY:
🚫 No Outside Cakes
🎂 House Cakes Available
🍰 Ricotta or Nutella

PARRAMATTA HOUSE BIRTHDAY CAKE:
🏷️ Small Serves 8–12
🏷️ Large Serves 15–20
✅ Halal Friendly
❌ Not Gluten-Free

PARRAMATTA SET MENU BOOKING:
👥 8–50 Guests
📝 Online Booking Required
💳 $50 Deposit Required
🔄 Refunded 24hrs Post-Event

SET MENU OPTIONS:
🥗 $59 – 3 Courses
🍝 $89 – 4 Courses
🍴 $149 – 4 Courses + Drinks

SERVICE NOTES:
📍 Parramatta Only
📋 Choose Items On Arrival
💳 Split Bills Welcome

CLICK FOR MORE:
🔗 Set Menus

PARRAMATTA $29 LUNCH PRE-ORDER:
💵 $29 Per Person
🕒 10:00 AM – 4:00 PM
📅 Monday – Friday
🥤 1 Drink + 1 Main Meal

RULES & NOTES:
💻 Online Pre-Order Required
🚫 Not Available Public Holidays

PAYMENTS:
💳 Split Bills Welcome

CLICK FOR MORE:
🔗 $29 Lunch Pre-Order

HALAL OPTIONS:
🕌 Dedicated Halal Menu
🥩 Halal Steaks
🍕 Halal Pizza & Pasta
🍰 Halal Desserts

KITCHEN PRACTICES:
🔪 Separate Utensils
🔥 Separate Fryers (As Needed)
📦 Certified Halal Suppliers

LOCATIONS:
📍 Parramatta Fully Halal
📍 Eastgardens Fully Halal

CLICK FOR MORE:
🔗 Halal Dietary Info

CONFIRMATIONS:
⏰ SMS Reminder On Event Day
✅ Confirm Through Link
🔄 Changes Update Instantly

EDIT BOOKING:
📱 Use SMS Link
📧 Use Email Link
👥 Update Guests Or Time
❌ Cancel If Required

RUNNING LATE:
🚗 Arrive Safely
⏰ Table Held 15 Minutes
🚫 After 15 Min → Table Released
✅ Next Available Table Offered