About Us

OUR STORY

Frankie B’s started with two best mates chasing one thing: the Italian casual dining experience we couldn’t find.

A place where tradition is respected, and everything is made with obsession.

Wood-fired pizza. Handmade pasta. Signature desserts.

Premium ingredients, crafted with precision, served with energy. Because the details are what people remember.

THE GREASE PAPER

The Grease Paper is our signature detail.
The graffiti wrap used on our burgers and fried dishes is built from twenty personal memories shared between the founders.

Every mark is real. A tribute to friendship, creativity, and the road that brought us here.
The Art Wall, built entirely by hand, carries the same spirit.

Frankie B’s is crafted, not copied.

THE FOOD

Wood-fired pizza. Fresh pasta. Ribs. Steak. Seafood.

Our core pillars, rooted in Italian family heritage and lifted with bold crowd favourites.

Seven dedicated dietary menus, built with the same care: Halal, Vegan, Vegetarian, Egg-Free, Gluten-Free, Dairy-Free, and Nut-Free.

THE EXPERIENCE

Frankie B’s is not just a meal.
It’s vibrant, high-energy, and designed for friends and families to come together.

OUR LOCATIONS

Parramatta
Eastgardens
Canberra (coming soon)
Darling Harbour (coming soon)

OUR MISSION

To build the world’s most loved casual dining brand through relentless innovation, obsessive craft, and bold flavour.

No shortcuts
No compromises
Built with precision
Served with energy

For The Love of Food

Policies

GLOBAL BOOKING RULES

Walk-ins always welcome
Confirmations sent via email
Confirmations sent via SMS
Unconfirmed bookings are released
Reminder sent on booking day

STANDARD BOOKINGS (1-24 GUESTS)

No hold required
A la carte menu available
Set menus available for 8+ guests

SET MENU BOOKINGS (8-50 GUESTS)

Set menus available for 8+ guests
Set menu required for 25+ guests
$50 hold required
Bolt-on packages available
Beverage package bolt-on
Dessert package bolt-on
Available with any set menu

SET MENUS

$59 per person set menu (3 courses)
$89 per person set menu (4 courses)
$149 per person set menu (4 courses)
$149 beverage package included
Minimum 8 guests required

HOW TO ADD BOLT-ONS

Add on arrival
Add when booking online
Book set menu

LUNCH PRE-ORDER (LPO)

Parramatta only
No hold required
$29 per person lunch pre-order
1 course + 1 beverage included
Available Monday to Friday
Available 9:00am-4:00pm only
No order edits after pre-ordering
Payment due at the end of event
Book $29 lunch pre-order

BIRTHDAY PACKAGE

Book online only
$50 hold required
Minimum 8 guests required
Includes:
Birthday cake
Balloons
Candles
Serenade
Book birthday package

SEATING TIMES

Unlimited seating for 5+ guests
2-hour seating limit for 2–4 guests
Friday and Saturday nights only

RUNNING LATE

Table held for 15 minutes
After 15 minutes table released
Next available offered on arrival

$50 HOLD PAYMENT

Required for birthday package
Set menu bookings
Hold released 24h post event
Hold cannot be applied to bill
Hold forfeited if no-show
Hold forfeited if fail to confirm
Hold forfeited if guests drop below 8

ACCEPTED PAYMENT METHODS

All major credit and debit cards
Apple Pay
Google Pay
Cash
Afterpay

GROUP SPLIT BILLS

Split bills welcome
Max 4 splits per table

WEEKEND & PUBLIC HOLIDAY SURCHARGE

15% surcharge on card payments
12.5% surcharge on cash payments

CARD SERVICE FEE (MON–FRI)

2.5% on card payments
No fee for cash

LATE NIGHT (24/7 LOCATIONS)

15% on all payments

WHEN YOU PAY

Table service
Set menus
Packages
LPO
Pay at end of meal

QR orders
Pick-up
Delivery
Pay online at order time

WHEN YOU ORDER

Table service
Set menus
Packages
LPO
Select items on arrival

QR orders
Order anytime via QR code

Pick-up
Delivery
Order online

BYO POLICY

Fully licensed venue
No BYO food permitted
No BYO drinks permitted
Complimentary water provided
Full beverage menu available

DIETARY ACCOMMODATIONS

We take dietary needs seriously. Every dish is crafted with care, and we offer seven dedicated dietary menus to accommodate all guests.

Halal
Vegan
Vegetarian
Gluten-Free
Dairy-Free
Egg-Free
Nut-Free

DIETARY AVAILABILITY

Dietary menus available for:
Dine-in
Pick-up
Not available for delivery orders

ALLERGEN INFORMATION

Please inform staff of any allergies
Or dietary requirements
Modifications welcomed
Cross-contact risk may exists
View dietary menus

CANCELLATIONS & CHANGES

Edit Booking

Modify your reservation anytime
The confirmation link sent to you
The booking link sent via SMS
WhatsApp support Available
9:00am–5:00pm daily

Standard Bookings (1-24)

Confirmation required
Cancel anytime without penalty
Unconfirmed bookings are released

Birthday Bookings (8-50)

Confirmation required
$50 hold required
Under 8 guests?
Balloons still included
Candles still included
Serenade still included
Cake available for purchase

CONTACT & SUPPORT

WhatsApp support is available 9:00am–5:00pm daily. Typical response time is within 5 minutes.

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

Frankie B’s is committed to responsible service. We reserve the right to refuse service to intoxicated guests in accordance with RSA regulations.

OUR LOCATIONS

Frankie B’s Parramatta

291 Church Street
Parramatta NSW
Open 24/7
365 days a year
8-minute walk from train Station
Eat Street car park available
Wheelchair accessible
Family-friendly facilities

Cuisine Types:

Italian street-food
Wood-fired pizza
Fresh pasta
Ribs
Steak
Seafood
View parking map

Frankie B’s Eastgardens

152 Bunnerong Road
Eastgardens NSW
Open 8:30am–4:00pm daily
Indoor kids playground

Cuisine Types:

Italian café
Pasta
Burgers
Bowls
Pastries
Toasties
Wraps